International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . If the above did not provide a satisfactory solution, you may choose to contact the following external enforcement agencies to review your case. Service Tax . HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm . Premier Banking. HSBC Bank USA, N.A. 0800 169 5189 The next site will open in a new browser window or tab. This link will open in a new window. It’s about raising concerns pertaining to wrongdoings, malpractices, and/or irregularities including but not limited to: For product and services related complaints / feedback please refer to the e-form provided above. By continuing to browse this site, you give consent for cookies to be used. It should also be noted that you are permitted to make anonymous reports, although this is not generally encouraged as it makes it more difficult to investigate your concern, give you feedback and provide you with the required protection. Within Malaysia If customer fails to meet any of the above eligibility criteria, monthly account-i fee of RM150 will be charged (and applicable tax, if any). HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. Tick here to confirm that you have read and agree to the contents and terms of the Notice to Customer relating to the Personal Data Protection Act 2010 ("the Notice"). +603 8321 5208 Latest notices . +603 83123696 Contact Agreement: I confirm that I have provided accurate and valid information and agree to be contacted by HSBC Amanah, through any of the phone numbers provided above or in any other manner deemed appropriate by HSBC Amanah, for the purpose of … More detailed information on how Service Tax may impact you. on your 3-month Term Deposit-i, Get a Welcome Gift and Cash Bonus worth up to RM90*, Tips on Personal Financing Payment Strategy, Find answers to your queries or contact us for further help, Careers, media, investor and corporate information, Improper use or falsification of management and financial information; and, Gross mismanagement or dereliction of duties. Operation hours: 24 hours. 800 4481 250 Operation hours: 24 hours, International call numbers 1300 88 1099 (Local Number) +603 2075 3099 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) The desk is functional between 9:00 AM to 4:00 PM, Monday to Friday. International call numbers HSBC Amanah Malaysia Berhad (“HSBC Amanah”) Specific Terms & Conditions (April 2020 Edition) (PDF, 103KB) Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. Operation hours: 24 hours, UK 0800 169 5189 Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Outside Malaysia Operation hours: Monday - Friday, 9.00 am - 6.00 pm, International call numbers +603 8321 5511, Within Malaysia The terms used herein are as defined in the HSBC Amanah Cash Instalment Plan Terms & Conditions . 1300-88-1388 Share your feedback via the e-Form below. 127776-V) 2019 | All rights reserved. 1300-80-2626 HSBC Bank Malaysia Berhad ("HSBC Bank") to debit any or all of my account(s) to pay off and/or settle any outstanding amount due under this Personal Financing-i Facility to HSBC Amanah and in this respect, HSBC Amanah may liaise with HSBC Bank in connection therefor. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm . HSBC use cookies to give you the best possible experience on our websites. Operation hours: 24 hours, Within Malaysia USA Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Outside Malaysia HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. Careers, media, investor and corporate information. HSBC Amanah Tariff and Charges (PDF, 8.65MB) HSBC Amanah Specific Terms Condition for Commercial Banking. Operation hours: 7.30am - 9.30pm HSBC Amanah Ampang Point No. +603 8321 5208 Migration of DBKL Bill Payment Service via 'Pay a Bill' to JomPAY: 19 November 2019 Dear Valued Customer, Effective 9 December 2019, kindly note that bill payments to Dewan Bandaraya Kuala Lumpur (DBKL) can no longer be performed via 'Pay a Bill' option available on HSBC Amanah … If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team. FX Spot Terms and Conditions (PDF, 162KB) HSBC Amanah Tariff and Charges. HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. Privacy and Security; Terms of Use; Hyperlink Policy; This site is intended for Malaysian residents only | © HSBC Amanah Malaysia Berhad (Company No. Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Local call numbers Get this when you apply for an HSBC Amanah MPower Visa Platinum Credit Card-i. ... HSBC Amanah (Banking & Cards) 1300 -80 -2626 / +603 8321 5200 Operation hours: 7.30am - 9.30pm First off, there is a sales and service tax for RM25 charged for both primary and supplementary cardholders. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Local call numbers We use cookies to give you the best possible experience on our website. 1300-88-1018 1300-88-1388 Our website doesn't support your browser so please upgrade. This applies to banking and credit card/-i paper statements. The management fee offered is subject to HSBC Amanah 's approval. Operation hours: 7.30am - 9.30pm, Local call numbers HSBC Amanah Global Equity Index Fund 21.0 10.8 0.0 0.5 26.1 Rolling time period returns (%) 1 month 3 months 6 months 1 year 3 years 5 years HSBC Amanah Global Equity Index Fund 1.8 6.1 9.5 26.1 26.8 70.0 Dow Jones Islamic Titans 100 Index (Total Return) 1.9 6.4 10.1 27.4 30.6 79.7 Data as at 30 November 2017 Contact details Enjoy the same levels of service and recognition as you would receive in your home country/region, wherever you are in the world. +603 8321 5400 HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Are you sure you want to close the window? Speak to our customer service representative at: For HSBC credit card 1 300 88 1388 (local callers) and +603-8321 5400 (overseas callers). 800 4481 250 1300-88-9393 HSBC Amanah Premier customers enjoy zero overseas cash withdrawal fees … For HSBC Amanah credit card-i 1 300 80 2626 (local callers) and +603-8321 5200 (overseas callers). You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. Issued by HSBC Amanah Malaysia Berhad 200801006421 (807705-X) ("HSBC Amanah") 1 HSBC Amanah Digital Banking 2020 Campaign Terms and Conditions apply. For more details please read our cookie policy. International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm 1800 450 346 1300-88-1018 HSBC Premier Service Center. Banking overseas is easy as an HSBC Amanah Premier customer. International call number: +603 8321 5208, International call number (Call Collect): +603 8321 5222, Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8) (excluding public holidays). If you need further financial support, please click here. Operation hours: 7.30am - 9.30pm, International call numbers Customer Service Charter (PDF) Customer Service Charter (PDF) Download. International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . Operation hours: 7.30am - 9.30pm, International call numbers Learn about customer awareness, our e-banking charter, and our terms. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. Get tips on how to get through financial difficulties and how HSBC Amanah may help. 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